Volvo Group’s 50th year in Malaysia was celebrated by Volvo Trucks (VT) with something a little more substantial than a commemorative event, its 12th dealership was officially opened on January 26 in Port Klang.
The new dealership is the brand’s flagship location and was officiated by Bengt Carlsson, Ambassador of Sweden to Malaysia and attended by senior management of Volvo Group and Volvo Malaysia, customers, and business partners.
Located in Taman Perindustrian Bandar Sultan Suleiman, the dealership occupies a land size of 4.1 acres with a built-up area of 35,850 square feet — making it the largest VT centre in the country. The reason for settling on Port Klang was simple according to Volvo Malaysia managing director Mats Nilsson, “The location of this dealership is very strategic as it is located along the main transport flow.
“There is a population of at least 2,000 Volvo trucks which ply the Port Klang area and we are located right at the heart of it. Many of our customers are here or have logistic activities in this area, thus this dealership definitely enhances our reach and readiness to service them whenever they need us.”
Around the back are 20 workstations at the space area of 10 double bays with an overhead crane, brake tester and smoke tester, able to accommodate servicing and repair for up to 24 trucks per day; Volvo Buses can be serviced here too. A computerised parts catalogue additionally enables easy searching of components for specific chassis.
For drivers, facilities include overnight accommodation which is shower and prayer room equipped, while complimentary food and beverages are available at the driver lounge.
“The opening of our new Port Klang flagship dealership marks the pinnacle of our network expansion strategy. We have made significant investments into this dealership and we are very pleased to have this opportunity to continue our track record of growth.”
“The Group started operations here in 1966 and we were the first original equipment manufacturer of trucks that were locally present at that time,” added Nilsson.
President of Asia Oceania Sales, Volvo Group Trucks Christophe Martin commented that Volvo aims to achieve study and steady growth in the region and that the opening of the Malaysian flagship dealership underscores a “business guided by a strategy that takes us closer to the customer through product innovation, service and people.”