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Proton, Nissan, Perodua, Honda announce aid for flood-hit customers


PROTON, Nissan, Honda and Perodua have announced special aid for customers whose vehicles have been damaged in the worst flooding to hit Malaysia in decades.
Proton Holdings Bhd is offering free labour for car repairs and 30 percent discount on replacement parts for Proton car owners affected by the floods.
Chief executive officer Datuk Abdul Harith Abdullah said in a statement the company initially offered 20 percent discount on all repair works for cars affected by the floods that have hit Kelantan, Terengganu, Pahang, Perak, Perlis and Sabah.
“We feel that the discount offered earlier may not help much in the current situation and therefore, we have decided to provide a substantial discount for replacement parts at 30 percent and labour cost will not be charged to Proton customers affected by the floods.
The ‘Proton We-Care Prihatin Banjir’ programme, which will run until March 15 next year, will also include free inspection service, valuation of damages and towing assistance from the affected locations to the selected Proton service centres.
Proton owners can contact Proton Customer Care at 1800-888-398 for enquiries, assistance and towing service.
In the meantime, it offers some tips on how to manage flood-affected cars:
Do not turn on the car engine; Do not use a remote control to open the car door, but instead do this manually; and make sure the negative terminal of the car battery is disconnected to stop the flow of electricity in the car.
All three measures above are intended to minimise damage to equipment, in particular to electrical and mechanical components of the vehicle.
If these steps are taken, some equipment can still be saved.
EDARAN Tan Chong Motor (ETCM) and Tan Chong Ekspres Auto Servis (TCEAS) will provide 25 percent discount on Nissan genuine spare parts on affected Nissan vehicles, 25 percent discount on labour charges on affected Nissan vehicles, free towing charges on affected Nissan vehicles of up to RM150, and three months or 5,000km warranty on labour and Nissan genuine parts replacement on affected Nissan vehicles.
“With the flood situation being one of the worst in this country’s history, this is one way we can help relief the burden of our customers,” said ETCM director of marketing and product planning Tan Keng Meng.
The Nissan Relief Campaign will run until Feb 28.
For further information. customers can contact the 24-hour Nissan Customer Care Centre hotline number at 1800-88-3838.
Perodua customers with flood-damaged vihicles can call toll 1800-88-6600 for assistance.
“Our customers matter most to us and this value-added service is provided to help relieve some of the burden our fellow Malaysians as well as our customers’ are facing during this disaster,” Perodua CEO Datuk Aminar Rashid said.
Perodua will reimburse towing service fees up to a maximum of RM100 to the nearest Perodua service outlet and 20 percent off on selected parts such as all electronic items, carpet, vehicle seats, door trims and engine overhaul gasket
Honda Malaysia announced that its “After Sales Service Flood Relief Programme 2015” would offer 50 percent discount on affected genuine parts.
Meanwhile, chairperson of the Student Volunteers Foundation Datuk Zuraidah Atan is appealing to those donating clothes to sort them appropriately and label the plastic bags before sending them in.
“Otherwise valuable time is being wasted separating and sorting the clothes,” she said.
Clothes should be sorted into men’s shirts, men’s trousers, ladies jubah/baju kurung, kids clothes, etc, she added.


About Nigel Andretti

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