Edaran Tan Chong Motor (ETCM) and Mertzyu Auto Sdn Bhd made history on January 15, 2016 as the first ‘hybrid’ Nissan 3S dealership in the country in Kota Kinabalu, Sabah.
This collaboration between ETCM and Mertzyu Auto — which opened its first Nissan dealership 12 years ago — has the former operating aftersales and parts as Tan Chong Ekspres Auto Service (TCEAS) and the latter carrying out sales of Nissan vehicles.
The 40,000 square foot centre has a display area for up to six cars and service bays for five, able to accommodate servicing for up to 30 cars per day at full capacity.
Oi Thiam Seng, managing director of Mertzyu Auto Sdn Bhd said, “The opening of this 3S Centre marks a milestone for Mertzyu Auto since our first Nissan dealership 12 years ago.
“With an investment of about RM 1.5 million, this is a one stop centre that offers ease and convenience to customers to test drive a range of Nissan models, get them serviced and obtain spare parts – all under one roof.
“We are proud and delighted to be working together with Tan Chong and Nissan, and we look forward to a strong partnership that will benefit both parties and our customers.”
Car wash and grooming services, vehicle insurance purchases and renewals, a lounge with a refreshment bar and WiFi connectivity are all available at the centre, which follows Nissan’s Global Retail Visual Identity.
Christopher Tan, senior general manager of ETCM explains that the Group has been aggressively expanding the network in East Malaysia over the past two years. “The East Malaysia market is very important to ETCM. We currently have 14 branches and dealerships in East Malaysia – with three 3S Centres in Sarawak, and four 3S Centres in Sabah,” he said.
Mertzyu Auto joins a 20-strong group of ETCM’s Nissan dealers around the country, with additional dealerships planned for 2016.
Operating hours for the Mertzyu Auto Nissan showroom are from 8.00am to 9.00pm every Monday to Saturday, and 9.00am to 5.00pm every Sunday and Public Holidays. The TCEAS service centre is open from 8.30am to 5.00pm every Monday to Saturday.
For appointment, customers can call the Mertzyu Auto Nissan 3S Centre at 088-217 989 or 088-219 979. For more information, contact Nissan Customer Care Centre Hotline at Toll FREE 1800-88-3838 or log on to www.nissan.com.my.