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Help is just an app away

MOTOR insurer Allianz is reminding general customers who have the Road Warrior, Enhanced Road Warrior or CIMB Auto Relief policy that they can call the 24 hours Allianz Roadside Assistance toll free line at 1-800-886-278 or land line at 03-21613960.
Customers can also download the Allianz Auto Assist smartphone application as an alternative to call for roadside assistance, the company said in a statement.
The application, which is available from Google Play Store or App Store, is simple and easy to use.
Customers who are stranded by the roadside can directly access Allianz General’s service provider via the Breakdown Request icon.
The application is equipped with GPS enabled technology. Through this, Allianz General’s roadside assistance service provider will know the exact location of the customer.
A tow truck or roadside repair serviceman will come to aid the stranded customer. If it is a minor roadside repair, it will be fixed immediately. However, if it is a major breakdown problem, the car will be towed to the recommended workshop of Allianz General.
Allianz General’s policies provide towing cover of up to 600km (round trip) for Enhanced Road Warrior.


About Nigel Andretti

One comment

  1. I have used the breakdown service several times recently and can vouch that the Alliance staff manning the Alliance Roadside Assistance are good. The tow truck drivers were a little slow to arrive but they were efficient in hauling up the breakdown vehicle up the car carriers.

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