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A Terminal too far?

By Yamin Vong

A group of express bus owners operating from the Terminal Bersepadu Selatan (TBS) are fighting to preserve their freedom to compete. They believe that they can give better service to the customers if they maintain the current ticketing system.

Their option is to use to the Centralised ticketing System designed and operated by the TBS management.

Their views will be heard at the Kuala Lumpur High Court next Tuesday when their case against the operators of the terminal and the Land Public Transport Commission (SPAD) is presented by their counsels, Mohd Khairul Azwan and Abd. Shukor bin Tokachil of Messrs Khairul Azwan & Co.

They obtained an interim injunction against SPAD and Maju Terminal Management and Services Sdn Bhd, or Maju TMAS as the operator is familiarly named, had issued notice to the 12 bus operators to comply or face a shutdown of electricity supply to their ticketing counters with effect from January 2016.

“The 12 companies should use the centralised ticketing system or they can’t use the TBS. We’re objecting to this compulsion,” said Khairul.

The suppression of competition has been one of the key grievances of express bus operators who were relocated to TBS.

Maju TMAS had designed and installed a centralised ticketing system which all the express bus operators were required to subscribe to.

SPAD PR office has not replied yet to our query regarding this matter.
Maju Terminal Management and Services (Maju TMAS) Sdn Bhd was incorporated on 6 December 2010. It is a wholly-owned subsidiary company of Maju Holdings Sdn Bhd which was appointed by the Government of Malaysia as the operator of Integrated Transport Terminal in Bandar Tasik Selatan (ITT) or commercially known as Terminal Bersepadu Selatan or TBS.

As the sole operator, Maju TMAS maintains and operates the terminal and the facilities that make up the TBS.
The new terminal is a vast improvement over old terminals such as Pudu Central (Pudu Raya) and provides clean public facilities for all South-bound bus passengers and terminal users.

Opened to public on 1 January 2011, with an easy connections to the KLIA Transit, KTM Komuters and RapidKL LRT rail networks, the first public transport integration hub at Bandar Tasik Selatan is already playing its role in reducing congestion by diverting over 500 express buses away from the Kuala Lumpur city centre daily, consistent with KL Greater Plan objectives.

TBS is also a part of the Government’s National Key Result Areas initiatives in improving urban public transportation that will help boost the ridership of public transport with friendly e-ticket booking and purchasing system.

The terminal centric e-ticketing system is an essential component of TBS to facilitate the Government in the overall transformation of public transport in the country.

TBS-BTS offers centralized ticketing service (CTS) on behalf of bus operators for all southern destinations, east-coast and some parts of northern destinations. All credit card and webcash purchase for CTS tickets can be made through their e-ticketing portal.

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About Tony Yew

Tony Yew has been a motoring contributor to CBT since 2009 and took up a full time position in Oct 2015, as Web editor, Head of Digital Media. His role is to expand the reach of cbt.com.my and hope that the readers of CBT will continue to support this media.

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